Gloria Hunniford, Angela Rippon and Julia Somerville meet people left completely cut off after their home phones were switched to the new system coming to all landlines soon. Also, the travellers whose sleepless nights were met with a shrug by the hotel chain promising everyone sweet dreams. And with 35,000 private parking tickets issued every day, the team hears why long-overdue plans to reduce complaints and unfair fees are unpopular with the parking industry itself.